AR Logix Healthcare Revenue Cycle Blog

Healthcare Debt Collection Training: A Benefit to Patient Satisfaction

Posted by admin on Aug 21, 2012 11:07:05 AM

Great collection practices start before a patient ever walks into a medical facility. Because there are so many steps involved in the revenue cycle management process, it is important to establish a healthcare debt collection policy for your office that all employees are able and expected to follow. A clear cut policy combined with customer service and collections training for staff members will ensure patient satisfaction and a healthy accounts receivables balance.

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