AR Logix Healthcare Revenue Cycle Blog

Communicating with Patients through SMS Text Messages

Posted by admin on Apr 23, 2012 3:23:43 PM

The manner in which you contact a patient, whether it be calling regarding appointment notifications or sending out co-pay reminders, is extremely important. Although helpful, these reminders don’t always come at the best time or in the best form for the patient. As extended business office companies adopt better practices and new technologies are introduced in medical collections training seminars, patients may soon have the option to receive payment reminders from their doctors in non-traditional forms, such as SMS text messages.

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