There is no denying that great leadership is the cornerstone of every successful organization. All of us have had managers: someone who is responsible for controlling our activities throughout the work day. Not all of us have had leaders.
Originally published in the September/October 2016 Issue of The PAHCOM Journal - www.PAHCOM.com
The culture you create within your office has a direct impact on how well your team is able to collect money, and it all starts at the top. It is up to the leadership within your practice to set the culture, and to hire and empower a team to sustain it. An emotionally engaged workforce leads to an emotionally engaged patient, which contributes to organizational success.