AR Logix Healthcare Revenue Cycle Blog

FAQ: Can I Add a Collection Fee to a Delinquent Account?

Posted by Ali Bechtel on May 7, 2015 12:55:00 PM

FAQ: Can I charge a collection fee on delinquent patient accounts?

Answer: Yes

The Fine Print:

Adding fees to a patient account is permissible by law, so long as "such amount is expressly authorized by the agreement creating the debt or permitted by law." 15 U.S.C. 1692f §810(1) 

When the Winds of Change Blow Hard - A Look at the Collection Industry in 2015 - By Harry Strausser III

Posted by admin on Jan 8, 2015 6:00:33 AM

Many operators in the accounts receivable management (ARM) industry have been tying down their operations to brace for the hurricane force winds of change that have pummeled the industry in recent years. 2014 proved to be a continuation of new perspectives, regulatory turmoil, increased litigation by the consumer bar and internal office modifications as we look for common ground, understanding and agreement of how our industry should perform our services.

Creating Extraordinary Vendor Partnerships in the Face of Healthcare Reform - By Elizabeth Richards, Esq.

Posted by admin on Sep 11, 2014 7:00:46 AM

If you talk to any hospital revenue cycle executive, they will tell you the extreme importance of having a strong relationship with an ethical and compliant collection vendor. After all, it is the money collected that keeps the hospital in business. However, medical collections have always been a little bit different than other debt collections. Most people do not plan to go to the hospital, they find themselves there unexpectedly. After the illness or injury that landed them there, they enter an extremely confusing world of EOBs, deductibles, co-pays, per diems, capitated rates, and many other terms they do not understand. It has always been important for hospitals to choose vendors who understand these dynamics. However, in the face of non-profit healthcare collection reform under 501(r), it is even more important for hospitals to make sure their collection vendors are set up to comply with the new regulations. 

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