AR Logix Healthcare Revenue Cycle Blog

4 Common Medical Accounts Receivable Problems & How To Fix Them

Posted by Ali Bechtel on Feb 23, 2017 6:00:00 AM

Are there consistent errors within your medical accounts receivable management processes that are restricting your organization’s cash flow? There are a few common problems that plague healthcare providers that can be avoided in a few simple steps.

Are you Managing your Team or Leading It?

Posted by Ali Bechtel on Feb 9, 2017 6:00:00 AM

There is no denying that great leadership is the cornerstone of every successful organization. All of us have had managers: someone who is responsible for controlling our activities throughout the work day. Not all of us have had leaders.

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Creating Connection in Collections

Posted by Ali Bechtel on Nov 3, 2016 6:00:00 AM

Originally published in the September/October 2016 Issue of The PAHCOM Journal - www.PAHCOM.com

The culture you create within your office has a direct impact on how well your team is able to collect money, and it all starts at the top. It is up to the leadership within your practice to set the culture, and to hire and empower a team to sustain it. An emotionally engaged workforce leads to an emotionally engaged patient, which contributes to organizational success. 

Motivating Employees: Lessons from History's Greatest Leaders

Posted by Ali Bechtel on Sep 8, 2016 6:00:00 AM

A great statesman, warrior, and our nation’s 26th president is quoted as saying, “People don’t care how much you know, until they know how much you care.” Few would argue that Theodore Roosevelt was not a great leader, and nearly 108 years after his departure as President of the United States these words still provide a glimpse into his perspective on working with people.

Does your Practice have a Collections Culture?

Posted by Ali Bechtel on May 26, 2016 6:00:00 AM

It’s a busy afternoon and the practice’s front desk is understaffed, again. After several minutes and a rush of registrations the last patient to walk in finally approaches the counter. Despite the rush of patients the front desk representative offers a friendly greeting, confirms her general demographic and insurance information, and confirms that she does not owe a co-pay. The rep also notices that the patient has a high outstanding balance and a $5,000 deductible that she has not met yet. The practice’s financial policy states that high deductible health plan patients with a high balance must establish a payment plan in order to receive care, but she is already running late for her time slot so the rep  lets her know that following her appointment she will need to meet with a  patient account representative to establish one.

Lighten the Load - by Vicki Hess, RN, MS & Certified Speaking Professional

Posted by admin on Sep 10, 2015 4:00:20 AM

I was at the airport recently and saw a couple whose luggage weighed too much. They were scrambling to lighten their load and reallocate items from one bag to another. I felt like I could read their minds..."we can't leave anything behind...this is our good stuff that we brought for the BIG trip.

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