AR Logix Healthcare Revenue Cycle Blog

The Communication Equation: A Formula for Success

Posted by Ali Bechtel on Jan 26, 2017 6:00:00 AM

Everyone in business, including those in the business of providing care, understands the importance of making a
good first impression, and following that impression with effective communication. Your patients are your customers, and their first impression of you is critical to the success of your healthcare organization.

5 Listening Skills that get you Paid

Posted by Ali Bechtel on Dec 8, 2016 6:00:00 AM

We have shared much in the past about how to communicate better with patients. After all, better connections lead to better collections. However, one of the most important aspects of communication is not conveying your message; it’s listening to the patient’s.

How to Communicate with Every Patient Effectively

Posted by Ali Bechtel on Jun 9, 2016 6:00:00 AM

“The single biggest problem in communication is the illusion that it has taken place.”

– George Bernard Shaw

Communicating with Patients: What are you really saying?

Posted by admin on May 21, 2015 8:53:22 AM

Communication is not limited to the words we say. Much of what we communicate also comes across through our tone of voice and our body language. It is important to remember this when communicating with patients at the time of service. Any assumptions or judgments will be obvious to them through nonverbal actions, and can overpower the words you are actually saying.

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