AR Logix Healthcare Revenue Cycle Blog

Communicating with Patients: What are you really saying?

Posted by admin on May 21, 2015 8:53:22 AM

Communication is not limited to the words we say. Much of what we communicate also comes across through our tone of voice and our body language. It is important to remember this when communicating with patients at the time of service. Any assumptions or judgments will be obvious to them through nonverbal actions, and can overpower the words you are actually saying.

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